Mike Murchison

CEO, Ada

Role: Associate

Site: CDL-Toronto

Stream: Artificial Intelligence

Mike Murchison is the CEO and Co-founder of Ada, a venture-back AI-powered platform that is transforming how businesses around the world, including TELUS, Zoom and AirAsia, provide customer service. Before Ada, Mike answered tens of thousands of customer service inquiries manually firsthand. Using this experience, he set out to build Ada’s platform that puts the benefits of AI into the hands of non-technical support teams to build, manage, and track ROI-driving automated customer experiences.